The Traumatic Stress Institute fosters the transformation of organizations and service systems to trauma-informed care (TIC) through the delivery of whole-system consultation, professional training, coaching, and research.

Traumatic Stress Institute Staff

Pat WilcoxPatricia Wilcox, LCSW is the Vice President of Strategic Development at Klingberg Family Centers in New Britain, Connecticut and also part of the Traumatic Stress Institute team. Her career in child and family treatment has included the state child welfare system, the Superior Court, private practice and Newington Children’s Hospital Day Treatment. At Klingberg she has been a clinician and the Clinical Director before obtaining her current position in 2005. She specializes in treatment of traumatized children and their families and has presented extensively on this topic. She is the creator of the Restorative Approach, a trauma and relationship-based approach to congregate care treatment of children, and its companion book, Trauma-Informed Treatment: the Restorative Approach.  She has presented at NASW, the International Conference on Violence, Abuse, and Trauma; The American Association of Children’s Residential Centers; the Alliance for Children and Families; The Child Welfare League of America; and the Black Administrators on Child Welfare.

Emailpatw@klingberg.comPhone: 860-832-5507


Steve Brown, Psy.D., is the Director of the Traumatic Stress Institute of Klingberg Family Centers. A clinical psychologist, he is a primary architect of TSI’s internationally-recognized whole-system change process to trauma-informed care. He is a co-creator, with Dr. Courtney Baker, of the Attitudes Related to Trauma-Informed Care (ARTIC) Scale, one of the first psychometric measures of TIC. He trains professionals nationally on psychological trauma and trauma-informed care.  In addition to being a psychologist, he is a long time sexuality educator/trainer and author of Streetwise to Sex-Wise: Sexuality Education for High Risk Youth, a sexuality education curricula used internationally by agencies and schools serving high risk youth.

Emailsteveb@klingberg.comPhone: 413-218-3293


Mary Jo Harwood, LSW, DNCCM is a Program Coordinator for the Traumatic Stress Institute of Klingberg Family Centers. She has over 25 years of experience as a trauma and conflict management specialist, responding to crisis, treating trauma, and building conflict competent communities. As a community mediator, Mary Jo has worked with diverse populations to resolve conflict that is often associated with post crisis response and the rebuilding of communities.  Mary Jo directed the Dialogue and Resolution Center, a division of the Center for Victims in Pittsburgh, PA providing trainings that addressed building conflict-competent teams in organizations and providing guidance and support to supervisory-level staff when addressing conflict with employees, allied professionals, community leaders and victim service clients.  Internationally, Mary Jo is a member of Mediators Beyond Borders Internationally. She has worked in Liberia and South Sudan and consulted with teams in Northern Nigeria and Kenya to address the intersection of trauma and peacebuilding through the application of conflict and trauma sensitive programming. She is currently a volunteer Victim Offender Dialogue Mediator for the Office of the Victim Advocate. She is also a member of the American Academy of Experts in Traumatic Stress and the National Center for Crisis Management.

E-mail: m.joharwood@gmail.comPhone: 724-825-2124


John Engel is a Program Coordinator for the Traumatic Stress Institute of Klingberg Family Centers where he serves as a trainer and consultant for client agencies adopting whole system change to trauma-informed care and facilitates strategic change initiatives within TSI. Additionally, John is the Executive Director of MERGE for Equality, which promotes healthy masculinity and male engagement in gender equality, and is a Writer, authoring ‘The Fatherhood Journey’, a monthly column in the Daily Hampshire Gazette, with 80 columns and counting.

E-mail: john.engel@klingberg.comPhone: 413-887-9380


Chris Greene is the Administrative Assistant for the Traumatic Stress Institute of Klingberg Family Centers. She has served in both administrative and management capacities for Planned Parenthood and Antarctic Support Associates, has experience working in direct care and social work settings, and has many years of experience working with girls and running events as a volunteer for Girl Scouts of Connecticut.

E-mail: tsisupport@klingberg.com or christine.greene@klingberg.comPhone: 860-832-5562

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